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Private Training Courses
VITAL CONVERSATIONS: Turning Conflict into Opportunity in Life and Work
Conflict is a natural part of day-to-day life. While conflict can be destructive, understanding its dynamics and having the skills to engage in productive dialogue can lead to positive and empowering outcomes. With a few simple tools, the quality of our interactions in conversation, problem-solving and conflict can be dramatically improved.
In this course, participants will:
- Explore the roots and elements of conflict
- Learn to be an effective listener, reflecting curiosity and openness rather than judgment and defensiveness
- Learn to communicate assertively without raising the defenses of others
- Learn to view conflict as an opportunity for strengthening relationships.
Intended for: anyone interested in more effective interpersonal communication, increased trust, cohesion and productivity in the community or workplace, increased self-awareness, and increased quality and durability of decision-making processes
Please direct all inquiries to: firstname.lastname@example.org
What Past Students Have Said...
The trainer was excellent and made students feel safe to take risks.
I learned a huge amount. Great process!
I appreciated the wide variety of multi-media. Good combination of group activities and solo work.